After Sales Support

Dear Customers,

Thank you for choosing www.0950005471.com injectors. In order to make you satisfy with our service and have a better purchase experience, we promise you the following support after you purchase www.0950005471.com products:


Promise Of Quality

We guarantee that all marked product quality (China-made new, Original new, Re-manufactured, and other quality that we indicate) and product packages are real. After customers purchase our products, we will provide related product technical data and technical training.


Promise Of Products

● If there is any product performance failure after customers receive the injector from 0950005471.com within 15 days, customers can choose to replace it or repair it with conditions of no apparent damage on the injector surface.

● After receiving the injector within 6-12 months, and customers have doubts about the product’s quality problems, it can be returned for replacement after our after-sales engineer identifies that there is really a quality problem.


Promise Of Services

● We will answer the after-sales consultation within 24 hours during working days.

● For customer complaints of products, we will confirm the customer complaint registration. Our technicians will analyze the reasons and reply within a week.

● If there is any technical support required, we will require specific problems and reply within 24 hours during working days.

 

Customs Clearance Service

●  0950005471.com provides order invoices, customs codes, insurance policies, packing lists, bills of lading, etc.

● Products are in shipping ( about 7- 10 days);

● Customs notifies customers for customs clearance;

● Customers process customs clearance.

▲ Foreign purchase of products requires customs declaration, and customs declaration fees are incurred. The specific fees are according to the different countries’ policy.

▲ After purchasing our products, please do not miss any contact calls and emails during the transportation of the goods. The calls may come from the local customs and logistics company to communicate customs clearance matters. If customers miss contact with the customs and the logistics company, the purchased products may not be able to be delivered on time or be detained by customs or returned which incurs high costs.   


How long does it usually take for customs clearance?

Customs clearance time depends on the customs policies of different countries. However, if the customs declaration data are normal, the customs believes that there is no tax-related, the verification risk is low, and no other control inspections, the clearance will be finished very soon.


Precautions for customs clearance.

▲ Learn about the item restrictions in destination countries to avoid customs seizures;

▲ Familiar with the customs policy of the destination country.

After Sales Support-inejctor-0950005741

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